Susan Pollard
Licensed Clinical Professional Counselor
True North Clinical Associates
True North Clinical Associates
1776 Legacy CirSuite 114Naperville, Illinois, 60563USAAbout
- Grew up as someone others turned to for support, finding people’s lives and struggles meaningful and compelling
- Discovered that empathetic, non-judgmental listening allowed others to be authentic, shaping her path toward a career in therapy
- Personal experiences with self-criticism, trauma, and setbacks taught her the importance of grace and forgiveness
- Helps clients view challenges as valuable teachers that build resilience and lead to wiser future choices
- Believes that small shifts can lead to life-changing transformations
- Finds deep meaning in witnessing clients feel seen, open up, and begin to heal
- Describes her passion for therapy as walking alongside others, celebrating resilience, growth, and authenticity
- Considers it an honor to support clients and witness the power of human connection
- Susan Pollard, LCPC, is a dedicated mental health professional
- Combines traditional talk therapy with advanced brain training treatments, including:Low Energy Neurofeedback Systems (LENS)
- Transcranial Photobiomodulation (tPBM) cognitive red light technology
- Other holistic wellness practices
- Focuses on helping clients reach their fullest potential
- Has over 20 years of experience as a psychotherapist and certified brain health specialist
- Believes mental illness arises from multiple mind–body factors affecting cognitive, emotional, behavioral, and physical well-being
- Uses a “whole person” approach, tailoring treatment to each individual
- Applies one or multiple modalities based on client needs, which she has found to be highly effective
- Specializes in brain-based treatments and technology
- Works with clients of all ages and abilities
- Has experience with a wide range of concerns, including:ADHD
- Addictions
- Aging
- Anxiety
- Autism spectrum disorder
- Bipolar disorder
- Depression
- “Chemo brain”
- Eating disorders
- HIV
- Migraines
- OCD
- Pain
- PTSD
- Sleep disorders
- Stuttering
- Tourette’s syndrome
- Traumatic brain injury
- Weight loss
- Peak performance training
- Has worked with families, couples, individuals, and groups
- Utilizes therapeutic approaches including:Internal Family Systems (IFS)
- Dialectical Behavior Therapy (DBT)
- Cognitive Behavioral Therapy (CBT)
- Eye Movement Desensitization and Reprocessing (EMDR)
- Other evidence-based techniques
- Grew up near Clemson, South Carolina, during a time with limited health-conscious options
- Her family helped pioneer the first organic food co-op in the area
- Family also established mental health facilities for foreign students and community members in need
- Helped facilitate Special Olympics and worked with children with disabilities
- Traveled extensively and lived for one year in Athens, Greece
- Worked as a flight attendant for Pan American World Airways
- Awarded the Desert Shield and Desert Storm Medal of Honor by President George Bush for transporting troops during wartime
- Remained with Pan Am until its demise following a terrorist attack and the Lockerbie, Scotland plane crash, where she lost several coworkers
- These experiences fostered deep empathy, cultural awareness, and appreciation for individual differences
- Began her master’s degree in clinical counseling at The Citadel in Charleston, SC in 1999
- As a mother of three children with ADHD, sought alternatives or complements to medication
- This search led her to neurofeedback, aimed at balancing the brain and optimizing cognition, behavior, and mood
- During her internship, worked at a facility using both therapy and neurofeedback
- Witnessed significant transformations, including:A non-verbal autistic child speaking for the first time
- A woman sleeping restfully after 30 years
- Observed positive changes in her own children, who became calmer and more confident
- Founded Mindset Neurofeedback Center in Summerville, South Carolina in 2005
- Integrated wellness, counseling, and neurofeedback to support healthier, more satisfying lives
- Currently practices in Naperville, Illinois
- Is an Illinois Licensed Clinical Professional Counselor (LCPC)
- Certified Brain Health Specialist through Amen Clinics
- Continues to integrate psychotherapy, neurofeedback, and wellness approaches
- Believes this integrative model represents the future of mental health care
- Dedicated to helping clients and families understand the science behind mental illness, rather than blaming behavior
- Finds her greatest reward in seeing clients achieve or regain mental and physical well-being across all areas of life
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