If your device is not working properly, please first review the FAQs to see if your issue can be resolved quickly.
If the problem persists, submit a support ticket through our Support page describing the issue, and a member of our team will get back to you.
Before submitting your ticket, be sure to:
Check all device connections and ensure they are snug and properly connected
Include a detailed description of the issue
Attach photos and/or videos, if possible, to help our team assess the problem more efficiently
Providing clear details helps us troubleshoot faster and resolve your issue more effectively.
