A red power button typically indicates that the device isn’t receiving enough power to operate.
If using a wall outlet:
Ensure the power cable is securely connected
Try plugging the device into a different outlet to rule out power issues
If using the battery pack:
You may need to reset the battery pack:
Hold down the button on the battery pack for 15 seconds
Plug the battery pack in and allow it to fully charge before attempting to use the device again
If the red power light persists after trying both options, please contact our support team. They can help troubleshoot further and get your device up and running.
