Frequently Asked Questions (FAQs)
Your Questions, Answered
Is it safe?
Yes. 1,070 nm photobiomodulation is non-invasive, non-thermal and has been studied for decades. The device emits no heat and no harmful UV. Please consult your doctor if you are pregnant, take light-reactive medications, or have photosensitive epilepsy.
How fast will I notice results?
Most owners notice changes in sleep depth and morning clarity within the first 14 days. Memory, focus and mood benefits build over 4–12 weeks of consistent daily use.
What if I miss a day?
Consistency matters more than perfection. Missing a day or two is fine — the underlying mitochondrial response is cumulative.
Can I use it with a pacemaker / implant?
PBM does not interfere with electronic implants. Still, please confirm with your physician before starting any new wellness device.
How is it different from a red-light face mask?
Red-light masks (typically 630–660 nm) work on skin. Neuronic LIGHT uses 1,070 nm — a wavelength that penetrates the skull and reaches cortical tissue. Different layer, different goal.
Is it HSA/FSA eligible?
Yes. Neuronic LIGHT qualifies for HSA and FSA reimbursement. Pay with pre-tax dollars at checkout — typically a 25–35% effective discount.
How long is each session?
10–30 minutes per day, depending on the protocol you choose (Glow, Focus, Balance, Peace or Custom).
Can my partner / family use it too?
Yes. The helmet is one-size-adjustable and stores user profiles in the app. Many households share a single device.
What's the warranty?
1-year basic coverage is included. Upgrade to Neuronic CARE for 3 years of total protection, including accidental damage coverage and dedicated support.
Returns?
90-night home trial. If it isn't for you, we cover return shipping and refund the full amount. No restocking fees.
