Own it once.Use it for life.

Frequently Asked Questions (FAQs)

Your Questions, Answered

Is it safe?

Neuronic devices use 1070 nm near-infrared light, that is a non-invasive technology generally considered safe and well-tolerated for most individuals when used as directed. Individuals who are pregnant, have metal implanted in the head, a history of seizures, or certain hyperthyroid conditions should consult a qualified medical professional before using these devices.

How fast will I notice results?

Most owners notice changes in sleep depth and morning clarity within the first 14 days. Memory, focus and mood benefits build over 4โ€“12 weeks of consistent daily use.

What if I miss a day?

Consistency matters more than perfection. Missing a day or two is fine โ€” the underlying mitochondrial response is cumulative.

Can I use it with a pacemaker / implant?

PBM generally does not interfere with electronic implants in the body, only in the head. Still, please consult with a medical professional.

How is it different from a red-light face mask?

Red-light masks (typically 630โ€“660 nm) work on skin. Neuronic LIGHT uses 1,070 nm โ€” a wavelength that penetrates the skull and reaches cortical tissue. Different layer, different goal.

Is it HSA/FSA eligible?

Yes. Neuronic LIGHT qualifies for HSA and FSA reimbursement. Pay with pre-tax dollars at checkout โ€” typically a 25โ€“35% effective discount.

How long is each session?

While the pre set protocols (Glow, Focus, Balance, Peace or Custom) are 3-10 minutes, most users use it for up to 30 minutes, once or twice per day.

Can my partner / family use it too?

Yes. The helmet is one-size-adjustable and stores user profiles in the app. Many households share a single device. Always consult with a qualified medical provider for family members or individuals under the age of 18.

What's the warranty?

1-year basic coverage is included. Upgrade to Neuronic CARE for 3 years of total protection, including accidental damage coverage and dedicated support.

What is the return policy?

90-night home trial. If it isn't for you, we cover return shipping* and refund the full amount. No restocking fees.

*Only applies to United States, Canada, United Kingdom, Australia and European Union. See Refund Policy for details.